This special discussion will highlight the journey of MD Health Pathways, a venture driven by the critical need for immediate, accessible care. Initial funding challenges exposed a significant demand for services, leading to the development of a sustainable financial model that avoids new tax burdens. By focusing on community-level outcomes—such as reductions in non-emergent 911 calls and decreased school absences—this discussion will redefine ‘quality care’ on a broader scale. Creative approaches to sustainability, including strategic partnerships and diverse funding avenues, will be explored, demonstrating how technology and local collaboration can drive transformative, equitable health solutions. The impact of a text-first model on healthcare access and overall community health will also be examined.

Reception to follow in Riverview Lounge.