This is sending consumers & carers on a complaints merry-go-round with no prospe…

OTCfeature

This is sending consumers & carers on a complaints merry-go-round with no prospect of real change in the system.

More on their campaign here: https://t.co/WdAJygH5Z5

There’s no evidence-base for taking the approach. It is not informed by good regulatory practice. It will fail.

Source by Simon Katterl