One Stop Senior Services
475 Riverside Drive, Suite 1846
New York, NY 10115
(212) 864-7900

One Stop Senior Services helps seniors live safely and independently in their own homes by providing legal, housing, elder abuse, and general assistance services. One Stop is a unique walk-in agency where compassionate professionals go the extra mile to help older adults solve their problems–all in one place. Since its founding in 1981, One Stop has assisted 60,000 Upper West Side seniors with problems widely ranging from hunger and homecare to ensuring proper and timely bill payment. With support from the Department for The Aging, One Stop enables seniors to access welfare benefits and rightful entitlements. One Stop Services and Programs are designed to help elderly, impoverished people who often find themselves in untenable situations. One Stop provides free of charge services in English, Spanish, and French/Creole.

One Stop’s programs include:

Care Assistance Program
The Case Assistance Program provides supportive counseling, education, guidance, and access to social services in English, Spanish, and French/Creole to up to 75 elderly New Yorkers every day. Each year our Case Assistance Program helps thousands of older and impoverished Upper West Siders to apply for and obtain a variety of social service benefits and entitlements, obtain rent subsidies and emergency food funds, file tax returns, and resolve disputes over hospital fees and other bills.

Care Management Program
The Care Management Program addresses the multi-faceted needs of older and frailer Upper West Side senior neighbors. OSSS creates individualized care management plans and conducts home visits for clients who need intensive services. The program’s objective is to put all necessary services in place in order to promote the mental and physical well-being of these especially needy individuals so that they can live safely and independently in their own homes for as long as possible.

One Stop Support Program (OSSP)
Caseworkers visit OSSP clients in their homes and provide counseling to victims of elder abuse through the healing process and beyond. OSSS is one of the first and remain one of the only senior service providers in our area to offer an elder abuse prevention and intervention program.